Administrative Executive, Fleet Quality and Enforcement

About GetGo Technologies

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that’s shared and sustainable for all.

About the Role

You will be part of an expanding Fleet Quality and Enforcement Team and assist your colleagues in maintaining a record of accident and damage quotations and invoices. You will support the Fleet Quality and Enforcement team in reaching out to GetGo customers on payment matters relating to accident and damages caused to our vehicles and where required, escalate cases for further investigation and/or clarification. Additionally, you will provide our fleet partners and relevant authorities with driver information for the purpose of processing summons and/or investigations. Finally, you will collaborate with our partner workshops to ensure that GetGo receives timely quotations and invoices for all repairs.

Day to Day Activities

  • Maintain and accurately update GetGo’s accident and damage records
  • Support the Fleet Quality and Enforcement team in reaching out to customers on payment matters relating to accident and damages
  • Escalate accident, damages, and other enforcement related cases to the relevant persons for further investigation and/or action
  • Provide fleet partners and relevant authorities with driver information for the purpose of processing summons and/or investigations
  • Collaborate with partner workshops to get timely quotations and invoices for all repairs
  • Any other ad-hoc duties

About You

  • At least 2 years administrative experience
  • Meticulous with proven record of managing large sets of information
  • NITEC/Higher NITEC/Diploma in any field
  • Applicants that do not come from automotive background can be considered (do apply if you are strong in administrative works and keen to learn and grow)
  • Comfortable in speaking with customers and handling disputes
  • Knowledge of MS Excel/Google Sheets required
  • Strong alignment with our GetGo Values:
    • Get it going!
    • Stay curious and humble
    • Innovate constantly
    • Keep it simple
    • Collaborate for success
    • Enjoy the ride

What We Offer

  • Vibrant, fun, and dynamic working environment
  • Medical benefits including health insurance
  • Staff discount when driving with GetGo
  • Monthly structured cross-functional training programs

Interested candidates, please email your resume to hr@getgo.sg