Operations Executive/Senior Executive (Mid Shift)

About GetGo Technologies

GetGo is Singapore’s largest and fastest growing carsharing platform that enables everyone with the freedom to drive, without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that’s shared and sustainable for all.

About the Role

Reporting to the Fleet Operations Manager, you will be tasked to plan, manage, and track tasks assigned to our mid-shift (4PM to 1AM) fleet operations team, partners, and vendors. The tasks will comprise vehicle maintenance and vehicle movement, as well as inventory management responsibilities. Your primary mission will be to keep the GetGo fleet operational and in good condition for our users.

Day to Day Activities

  • Plan, document, and communicate daily duties for the Fleet Operations team
  • Conduct service audits and support both internal and external teams through training and briefings to control quality of jobs completed
  • Prepare shift reports to ensure that assigned tasks are completed within a given time frame in accordance with the agreed service level agreement (SLA)
  • Coordinate business critical operations such as accidents and vehicle breakdowns through cross-departmental liaising
  • Provide administrative support to the Fleet Operations team
  • Ensure all data captured in various tracking systems are up to date and accurate and where required, rectify data that does not tally
  • Perform other duties or tasks as required by the team

About You

  • At least two (2) years of experience leading a ground operations team in the logistic, automotive, aviation, maritime, or government sector
  • Familiar with Singapore roads
  • Driven and energetic team player, meticulous, responsible, and punctual
  • Must possess a valid Class 3/3A driving license and be comfortable driving various types of vehicles (e.g. Sedan, MPV, SUV, Van etc.)
  • Working knowledge of Microsoft Excel and/or Google Sheet is required
  • Comfortable working on weekends and public holidays
  • Strong alignment with our GetGo Values:
    • Get it going!
    • Stay curious and humble
    • Drive Innovation & Improvement
    • Keep it simple
    • Empathise Deeply
    • Collaborate for success
    • Enjoy the ride

What We Offer

  • Vibrant, fun, and dynamic working environment
  • Medical benefits including health insurance, leave enhancement benefits, etc.
  • Staff discount when driving with GetGo
  • Training and development courses
  • Contributing part of the success in building a fast growing car sharing platform