Vehicle accidents and damages can happen to anyone — and they can involve vehicles, people, and public or private property.
Rear-end collisions happen when the rear vehicle collides with the one in front of it.
Chain collisions happen when 3 or more vehicles are involved in a single accident.
Damage to government property such as road signs, traffic lights, etc.
Side swipes happen when a vehicle collides with the side of another.
Here’s what you must do during a vehicle accident.
Stay calm. If possible, turn on the hazard lights and avoid moving the vehicle involved.
Go over the accident details with our Support Team.
Gather details like driver’s name, phone number, car plate number(s), and clear accident scene photos.
Our Accident Response Team will arrive within 45-60 mins.
If public property is damaged, don’t leave until authorised by the Traffic Police.
💡 Tip:
If you caused minor damage, please self-report the damage when you end your trip.
Here’s what you must do after experiencing a vehicle accident.
We may contact you as part of our
investigation process.
It may take 3 days to 2 weeks or more depending on the incident.
Check your email
inbox
Look out for the following emails:
Your account will be banned temporarily until payment is made.
💡 Tip:
Reduce your insurance excess by 50% with our Collision Damage Waiver.
© 2024 GetGo Technologies Pte. Ltd. All Rights Reserved.
© 2024 GetGo Technologies Pte. Ltd. All Rights Reserved.
