Guide to your first drive
All signed up and ready to GetGoing?
Get ready to hit the road with confidence — our guide makes booking a vehicle easy.
Your GetGo essentials
Our recommended must-haves for a smooth drive.
Cashcard or EZ-Link card
Don’t have one yet? Check out our guide on where you can get one around the island!
Portable charger and cable
Bluetooth is needed to unlock and lock your vehicle, so bring a fully charged portable charger, just in case your mobile phone battery runs low.
Wet wipes and tissues
They’re handy for wiping down frequently touched surfaces and tidying up after your drive.
Booking a vehicle
Book instantly with the GetGo app — we’ve got vehicles for every need and occasion.
Book from 1 hour to 5 days
Whether it’s to run a quick errand or for days of family fun, book a vehicle for as little as 1 hour to a maximum of 5 days.
Book 30 days in advance
Good news for planners! You can book a vehicle up to 30 days in advance.
Start your booking early
You can start your booking early and report your vehicle's condition 15 minutes ahead of your scheduled booking time.
Book from 1 hour to 5 days
Whether it’s to run a quick errand or for days of family fun, book a vehicle for as little as 1 hour to a maximum of 5 days.
Book 30 days in advance
Good news for planners! You can book a vehicle up to 30 days in advance.
Start your booking early
You can start your booking early and report your vehicle's condition 15 minutes ahead of your scheduled booking time.
Starting your journey
Congrats on starting your first drive! Here are some tips to help you get ready for a smooth trip.
Connect within 5 metres
Stay within 5 metres of your vehicle to connect via Bluetooth for a better connection.
Do a thorough walk-around inspection
Take photos of all sides of the vehicle before and after your booking. This protects you from being responsible for existing damages.
We cover the cost of charging and fuel
Refuel at any Esso station with the Esso fuel card that’s in every vehicle, or recharge your EV at our charging partners’ stations.
Amend your booking duration
Need extra driving time? Start your booking earlier or extend it — depending on availability.
Get rewarded for refuelling
You took the time, so you deserve a little gift. Refuel from a 1/4 tank to a full tank and receive a $6 promo code for your next drive.
24/7 Live Chat support
Our Support Team is always ready to help you with any booking-related issues you may encounter.
Connect within 5 metres
Stay within 5 metres of your vehicle to connect via Bluetooth for a better connection.
Do a thorough walk-around inspection
Take photos of all sides of the vehicle before and after your booking. This protects you from being responsible for existing damages.
We cover the cost of charging and fuel
Refuel at any Esso station with the Esso fuel card that’s in every vehicle, or recharge your EV at our charging partners’ stations.
Amend your booking duration
Need extra driving time? Start your booking earlier or extend it — depending on availability.
Get rewarded for refuelling
You took the time, so you deserve a little gift. Refuel from a 1/4 tank to a full tank and receive a $6 promo code for your next drive.
24/7 Live Chat support
Our Support Team is always ready to help you with any booking-related issues you may encounter.
Ending your booking
You’re about to finish your first drive! We hope it’s the start of many great adventures with us.
Return your vehicle to its home lot
If another car parks in your vehicle’s home lot, park at the nearest white lot and report it to us.
Don’t forget your belongings
Do a last sweep of your vehicle for your belongings before ending your booking with us.
Forgot something?
Reach out to us via Live Chat if you’re still in the area. Otherwise, submit a Lost & Found report and we’ll do our best to reunite you and your item.
Return your vehicle to its home lot
If another car parks in your vehicle’s home lot, park at the nearest white lot and report it to us.
Don’t forget your belongings
Do a last sweep of your vehicle for your belongings before ending your booking with us.
Forgot something?
Reach out to us via Live Chat if you’re still in the area. Otherwise, submit a Lost & Found report and we’ll do our best to reunite you and your item.
Helpful articles
Road tips and tricks
Troubleshooting on the road
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